Order Service

How Do We Service Your eHoodax Scooter Order?


We understand you want to ride the scooters as soon as placing the order.
But there are still works we must do to ensure your scooter comes to you in perfect condition.

Please kindly glance over this page so you can know what to do if there's anything we can help with.

 

1. Confirmation & Inventory Check
Immediately after you place your order for an Electric scooter, our system sends you a confirmation email. This isn't just a courtesy; it's the first step in a series of carefully
coordinated actions to ensure your order is processed accurately and efficiently. Upon receiving this confirmation, our team conducts a thorough inventory check to guarantee that your chosen model is in stock and ready for dispatch. This step is crucial for us to fulfill our promise of timely delivery and customer satisfaction.

2. Book Truck Delivery Service
After confirming the availability of your scooter, we proceed to book a truck delivery service from our trusted logistics partners. Our selection criteria for couriers are stringent, prioritizing those with the best track records for handling orders promptly and with care. We understand that the excitement of getting an eHoodax electric scooter is immense, and we aim to keep the wait time as short as possible. At this stage, we prioritize communication, ensuring you're updated with the expected departure and delivery times.

3. Follow-Up on Tracking Everyday
Our commitment to your satisfaction doesn't stop once your scooter leaves our warehouse. We diligently follow up on the tracking of your package every day, keeping you informed about its progress and expected delivery date. Our customer service team is always on hand to provide updates and answer any questions you may have.
The courier usually calls you 2-3 days before delivery to schedule a delivery time, so please make sure your communication is smooth and you can answer the courier's call

 

Free travel

Looking for a way to get around that is both fun and environmentally friendly? Check out our selection of electric scooters! Electric scooters are a great way to get around town without having to worry about traffic or parking, They are essential for commuting and are safe and environmentally friendly！

More Than a Ride—It’s a Lifestyle Shift

We’re not just building scooters—we’re helping people reclaim their time, space, and sanity.

  • Zero Emissions, Full Impact – Every eHoodax Scooter ride means one less car, one cleaner breath.
  • Tailored to Real Life – Whether it’s your daily commute or your weekend escape, iScooter fits in like second nature.re sense of security.

WHY ELECTRIC SCOOTERING?


Experience Cool and Eco-Friendly Transportation
In today's fast-paced world, many of us cover distances of 30-40 miles daily, spending 40-60 minutes commuting.

An ideal vehicle would offer efficiency in saving time, money, and energy, while also providing a satisfying experience for personal enjoyment and adventurous exploration.

OUR MISSION


CRAFTING DREAM SCOOTERS
Affordable, Convenient, Super Cool, and Thrilling to Ride!

At eHoodax electric scooter, we're dedicated to not only meeting your basic transportation needs
efficiently but also understanding and fulfilling your deeper desires. We strive to grasp why customers choose clean energy and opt for bikes or electrice scooters over cars, recognizing that factors beyond speed and range are crucial.

We are committed to continuously exploring, developing, and enhancing our scooters based on real rider feedback. Our ultimate goal is to bring a smile to the face of every rider, delivering on their needs and desires.